Privacy Policy
Last updated: October 21, 2026
This Privacy Policy explains how Kofax Store (“we”, “us”, “our”) collects, uses and protects your personal information when you visit https://kofaxsoftware.us/ or buy from us.
Information we collect
- Order information: your name, email address, billing address, phone number and the products you buy.
- Payment information: payments are handled by our payment providers (for example Stripe or PayPal). We do not store your full card number.
- Communications: messages you send us, including quote requests and support emails.
- Technical information: IP address, browser type, device information and pages visited, collected through cookies and similar technologies.
How we use your information
- To process orders and deliver license keys and download links.
- To provide customer support and answer quote requests.
- To prevent fraud and keep our store secure.
- To meet legal, tax and accounting obligations.
- To send updates and offers, only if you have chosen to receive them. You can unsubscribe at any time.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run the store, such as payment processors, email delivery, hosting and analytics providers, and software distributors where needed to issue your license, and when required by law.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how the site is used. You can control cookies in your browser settings; disabling them may affect how the store works.
How long we keep information
We keep order records for as long as needed to provide support and to meet legal and tax requirements, then delete or anonymize them.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to or limit how we use it. California residents have rights under the CCPA/CPRA, and residents of the EU/UK have rights under the GDPR. To make a request, contact us using the details below.
Security
Our site uses SSL encryption and we take reasonable measures to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data.
Children
Our store is not intended for children under 16, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.
Contact us
If you have any questions, please contact us:
- Email: support@kofaxshop.us
- Phone: +1 (877) 390-3780
- Address: 583 Margaret Street, LOS ANGELES, CA
- Hours: Mon - Sat / 9:00 AM - 5:00 PM [PDT]